10th May 2018 – Cardiff
This one day intermediate level workshop is aimed at multi-agency professionals working with customers who will be effected by the reforms introduced in the Welfare Reform Act 2012 and summer budget 2016. Although not essential, delegates would normally have received previous training and have an basic understanding of the existing welfare benefits system. It will build on existing knowledge, exploring the proposed changes and their inevitable impact on people in welfare need.
The new universal credit, replacing income support, income-based JSA, income-related ESA, working tax credit, child tax credit, housing benefit and council tax benefit
The increased focus being placed on work focussed conditionality and the sanctions regime, including the introduction of the new ‘claimant commitment’.
Housing benefit reforms including the new size criteria for those in social housing and the changes with Universal Credit
Personal Budgeting Support and the role of the Work Coach
Alternative Payment Arrangements and Managed Payments
Real time payment system and monthly assessment periods
Benefits cap and summer budget changes introduced 2016-2018
The replacement of the discretionary social fund, with ‘local assistance’
Housing Cost Contribution – the new ‘Non-dependent Deduction’ and other changes introduced by Universal Credit
Methods of delivery:
The workshop is highly interactive, delivered through trainer presentation accompanied by course notes, group and subgroup on exercises exploring the themes and changes presented.
Increased understanding and updates of the changes introduced by the Welfare Reform Act 2012, including need-to-know detail about Universal Credit, an overview of the Personal Independence Payment and the implementation timescale
Awareness of the potential impact on vulnerable customers and families, and the impact for support providers
Latest future tips for working with the new changes, and addressing our areas of concern
“This course is excellent and has been immensely useful and valuable. Highly recommended.” The Wallich 19 March 2016
“The course was fantastic. It has given me a clearer understanding of U.C. I have been on other courses about U.C. but this was the most effective.” Senior Tenancy and Support Officer, Adref Ltd. 20 March 2015
“Very useful, comprehensive and enjoyable course. Highly recommended.” Policy Officer, Wrexham County B.C. 31 March 2016
“Very interesting and insightful. Thank you.” Housing Assistant, Wrexham County Council 31 March 2016
Email email@example.com or call 02920 411155
Participant fee £165 + VAT each place, discounts for 3 or more places