- “This course needs to be essential training for all support workers in this organisation - at least once a year to refresh our memory. Great training, thanks!”Tenancy Support - One Housing Group
Tenancy Sustainment & Supporting People - London, April 2012
- “The course was informative and extremely helpful. One of the best courses attended, it made me very confident about the benefits system which will help me a lot at work”Floating Support Officer - Mind Aberystwyth
Welfare Benefits Troubleshooter - Aberystwyth, February 2014
- “I have waited 2 years for this course, and now know so much more about the bigger picture I will be able to help my customers understand and take action too”Housing Support - Look Ahead Housing
Introduction to Housing Law - London, March 2012
- “Really excellent as this can be a long and complex topic but it was broken down and we worked with lots of useful examples; I found this course very helpful; great handouts”Social Worker - Islington Council
Personal Independence Payment - November 2013
- 8 March 2018: Number of social security appeal cases outstanding increases by almost half in the last year
- 8 March 2018: Median clearance time from initial ESA claim to DWP work-capability assessment decision is 19 weeks
- 15 November 2017: Definition of ‘safely’ and effective dates for determining increased PIP entitlement
- 15 November 2017: Approximately two thirds of universal credit claimants have been on the benefit for more than six months
- 15 November 2017: Percentage of universal credit claimants sanctioned in the live service has doubled over last quarter
- 13 August 2017: Three-quarters of capped households are capped because of the introduction of lower cap levels New DWP statistics also show that 77 per cent of capped households now live outside Greater London
- 9 August 2017: National Audit Office calls for evidence on the impact universal credit is having on both claimants and local stakeholders
- 18 May 2017: Nine in ten people with mental health problems experience a deterioration after being sanctioned
- 19 August 2017: 3.4 per cent of universal credit claimants had a sanction deduction applied to their claim in December 2016
- 17 August 2017: Appeals for failing to attend a medical assessment must be heard by a judge, medical practitioner and disability member